FAQs
Frequently Asked Questions
At Simplicity Health & Wellness, we know most patients want clear answers before they book. You want to know what we offer, whether you’re a good candidate, what to expect, and how to take the next step. We’ve put together these FAQs to help you feel informed, comfortable, and confident before your visit.
General Questions
What services do you offer at Simplicity Health & Wellness?
At Simplicity Health & Wellness, we offer a combination of medical, wellness, and aesthetic services to support your overall health and confidence. Our services include direct primary care, general wellness screenings, minor sick visits, prescription refills, hormone therapy, medical weight loss, IV therapy, iron infusions, prescription skincare, and skin rejuvenation treatments. We created our practice to give patients access to personalized care in one convenient place.
Where are you located?
We are located in Delray Beach, Florida. Our office is easy to access and designed to provide a welcoming, comfortable environment for every patient who walks through our doors.
How do I contact your office?
You can contact our office by phone, email, or through the contact form on our website. If you are not sure which service is right for you, reach out to us, and we will help point you in the right direction.
How do I book an appointment?
The best way to get started is to contact our office directly through the website or by phone. Once we learn more about your concerns and goals, we can help you schedule the most appropriate appointment.
About Our Care
Do you only offer wellness and aesthetic treatments, or do you also provide medical care?
We provide both. Many of our patients come to us because they want access to medical care and wellness services under one roof. Whether you need a minor sick visit, a wellness consultation, hormone support, or aesthetic treatment, we take a thoughtful and personalized approach to your care.
How do I know if I’m a good candidate for treatment?
That starts with an evaluation. We take time to understand your symptoms, health history, current concerns, and goals before recommending any treatment. Our goal is to create a plan that makes sense for you, based on your individual needs.
Do you offer hormone therapy for both men and women?
Yes, we do. We offer testosterone replacement therapy for men who may be experiencing symptoms of low testosterone, and we also provide hormone replacement therapy options for women dealing with symptoms related to hormonal imbalance or menopause. We always begin with a proper evaluation before discussing treatment.
Do you offer medical weight loss support?
Yes. Our medical weight loss program is designed for patients who want a more structured, medically guided approach to weight management. We personalize each plan based on your health status, goals, and overall needs.
Do you offer primary care services?
Yes. We offer direct primary care and several general medical services, including minor sick visits, prescription refills, wellness screenings, pre-op and post-op support, and more. We want our patients to have access to practical, personalized care without unnecessary complexity.
What to Expect
What happens during my first appointment?
Your first appointment is all about getting to know you and understanding what brought you in. We review your concerns, symptoms, health history, and goals to recommend the most appropriate next steps. Depending on the service, this may include an assessment, a treatment discussion, and a personalized care plan.
Will my treatment plan be customized?
Yes. We do not believe in one-size-fits-all care. Every patient is different, so we tailor our recommendations based on your needs, goals, and medical evaluation.
Will I need follow-up visits?
That depends on the service you receive. Some treatments require regular follow-up to monitor your progress and make adjustments, while others may only require occasional visits. We will explain what that looks like based on your plan.
Can I come in for a same-day sick visit?
We do offer minor sick visits, and same-day appointments may be available depending on the schedule. If you are dealing with a non-emergency illness or concern, contact us, and we will do our best to help you as quickly as possible.
What if I’m not sure which service I need?
That is completely okay. Many patients come to us knowing how they feel, but not exactly what service they need. That is why we are here. We can help guide you toward the right consultation or appointment based on your symptoms and goals.
Hormone, Wellness, and Treatment Questions
What can testosterone therapy help with?
Testosterone therapy may help men who are experiencing symptoms such as low energy, reduced libido, mood changes, or decreased muscle mass related to low testosterone. Before recommending treatment, we evaluate your symptoms and overall health to determine whether therapy is appropriate.
What can hormone replacement therapy help with for women?
Hormone replacement therapy may help relieve symptoms related to hormonal changes or menopause, such as hot flashes, night sweats, mood swings, and vaginal dryness. We take a personalized approach and discuss options based on your health history and symptoms.
Do you offer IV therapy and iron infusions?
Yes, we offer both. IV therapy can support hydration and wellness goals, while iron infusions may be appropriate for patients with low iron or iron deficiency. We always make sure treatment is approached thoughtfully and with the right level of medical oversight.
Do you offer prescription skincare?
Yes. Our prescription skincare program is designed for patients who want a more customized approach to skin health. We use targeted prescription-strength options to address concerns like acne, hyperpigmentation, rosacea, and signs of aging.
Do you offer aesthetic skin treatments?
Yes, we offer skin rejuvenation services as part of our aesthetic and wellness offerings. These treatments are designed to help patients improve the appearance and health of their skin while supporting long-term confidence and self-care.
Pricing and Payment
Do you list pricing on your website?
Our website includes general information about our services, but it does not clearly specify pricing for every treatment. Since some services are personalized, the best way to get accurate pricing is to contact our office directly.
Do you accept insurance?
Some of our services are structured around a more direct and simplified care model. Because coverage varies by service, we encourage you to contact our office if you have questions about insurance or payment options.
Do you offer financing?
Yes, we offer financing options through third-party providers listed on our website. That can help make certain treatments more manageable for patients who prefer payment flexibility.
Can I purchase a gift card?
Yes. We offer gift cards for eligible wellness and medical services. They make a great option for someone who wants to give the gift of self-care.
Trust, Safety, and Next Steps
Are your treatments medically supervised?
Yes. Patient safety is very important to us. Services that require medical evaluation or supervision are approached with care, attention, and clinical judgment to make recommendations appropriate to each individual.
What makes Simplicity Health & Wellness different?
We take a personalized approach and offer a unique blend of medical, wellness, and aesthetic care in one place. Our patients appreciate that we listen, take our time, and focus on helping them feel better, look better, and stay well with a plan that fits their needs.
Are results guaranteed?
A provider cannot ethically guarantee the same result for every person. Every patient responds differently, which is why we focus on individualized care, honest guidance, and realistic expectations throughout the process.
What should I do next if I’m interested?
Reach out to us. We will help you determine the best next step, whether that is booking a consultation, scheduling a service, or simply getting more information. We want you to feel comfortable and supported from the very beginning.
Have More Questions?
We believe that achieving your health goals shouldn't feel complicated. Whether you’re curious about a specific service, need help understanding your payment options, or just want to see if we’re the right fit for your lifestyle, our team is here to help. Reach out today—we’re ready to guide you toward a simpler, healthier path.